User Agreement
Effective Date: 11-17-2001
Last Updated: 8-24-2025
Welcome to The SD Cooper Company (“SD Cooper,” “we,” “our,” or “us”). These Terms of Service and Conditions (“Terms”) govern your use of our website (www.ersop.com), client portal, and related services including but not limited to plan setup, annual administration, business valuations, and consulting (collectively, the “Services”).
By accessing or using our Services, you (“Client,” “you,” or “your”) agree to these Terms. Please read them carefully. If you do not agree, do not use our Services.
1. Scope of Services
SD Cooper provides administrative, compliance, and consulting services related to:
- ERSOP® / ROBS (Rollover for Business Startups) plan establishment and administration.
- Annual Form 5500 preparation and filing support.
- ERISA plan compliance requirements, including ERISA Fidelity Bond monitoring.
- Certified business valuations performed by qualified appraisers.
- Client education, coaching, and advisory support for plan compliance and business operations.
We are not a law firm, tax firm, or investment advisory company. Any information provided should not be considered legal, tax, or financial advice. You are encouraged to consult with your attorney, CPA, or financial advisor for guidance specific to your situation.
2. Eligibility
To use our Services, you must:
- Be at least 18 years of age.
- Be legally authorized to establish and maintain an ERISA-qualified retirement plan.
- Provide accurate, complete, and up-to-date information during registration and throughout your client relationship.
3. Client Responsibilities
You agree to:
- Provide truthful and timely information necessary for plan setup, compliance, and administration.
- Maintain an ERISA Fidelity Bond as required by the Department of Labor.
- Engage an independent, qualified appraiser for required valuations (we may provide or facilitate this service).
- Retain responsibility for all legal, tax, and investment decisions related to your plan and business.
- Keep your login credentials to the SD Cooper Client Portal secure and confidential.
4. Fees and Payment
- Fees for services will be communicated in writing prior to engagement.
- Payment is due upon invoice or according to the terms outlined in your client agreement.
- Late or unpaid balances may result in suspension of services, delayed filings, or plan compliance risks for which you assume full responsibility.
5. Confidentiality and Data Security
- We take commercially reasonable steps to protect client information, including secure portal access, encryption, and compliance with applicable privacy laws.
- You acknowledge that no system is completely secure, and you agree to notify us immediately if you suspect unauthorized access to your account.
- By using our Services, you consent to electronic communication and secure document sharing.
6. Compliance and Regulatory Matters
- You acknowledge that SD Cooper assists with compliance but does not guarantee compliance with ERISA, IRS, or Department of Labor requirements.
- You are responsible for reviewing and approving all filings and valuations before submission.
- Regulatory authorities may impose penalties for non-compliance; SD Cooper is not liable for such penalties.
7. Limitation of Liability
To the maximum extent permitted by law:
- SD Cooper is not liable for indirect, incidental, or consequential damages, including lost profits, arising from use of our Services.
- Our liability is limited to the amount paid by you for the Services in the 12 months preceding any claim.
- We are not responsible for actions of third-party providers, including but not limited to appraisers, lenders, custodians, or software platforms.
8. Indemnification
You agree to indemnify, defend, and hold harmless SD Cooper, its officers, employees, and affiliates from any claims, liabilities, or expenses arising from your use of the Services, failure to comply with regulatory requirements, or reliance on information provided through our Services.
9. Intellectual Property
- The term ERSOP® and related materials are protected trademarks of SD Cooper.
- All website content, templates, and client materials are the intellectual property of SD Cooper and may not be reproduced or distributed without written permission.
10. Termination
- Either party may terminate the Services with written notice.
- Upon termination, you remain responsible for outstanding fees and for ensuring ongoing compliance of your retirement plan.
11. Dispute Resolution
- These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles.
- Any disputes will be resolved through binding arbitration in St. Louis, Missouri, unless otherwise agreed in writing.
12. Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on our website with a new “Last Updated” date. Continued use of the Services after changes constitutes acceptance of the revised Terms.
13. Contact Information
For questions about these Terms or our Services, please contact us:
The SD Cooper Company[email protected]
866-MY-ERSOP (866-693-7767)
10 Fenton Plaza #62, Fenton, MO 63026
Frequently Asked Questions
Find answers to common questions about our terms and conditions to better understand your rights and responsibilities when using ERSOP’s services.
What is the purpose of the User Agreement?
The User Agreement serves as a foundational document that clarifies the expectations and responsibilities of both ERSOP and its users, fostering a transparent and respectful relationship.
How can I update my personal information?
You can update your personal information by contacting us at 866-MY-ERSOP (866-693-7767) or [email protected].
What should I do if I encounter a technical issue?
If you experience any technical difficulties, please contact us at 866-MY-ERSOP (866-693-7767) or [email protected].
Can I share my account with others?
No, sharing your account is against our terms of service. Each user must have their own account to ensure security and compliance.
Phone
866-MY-ERSOP
(866-693-7767)
Address
The SD Cooper Company
10 Fenton Plaza #62
Fenton, MO 63026
Get in Touch with Our Experts
For detailed insights on how ERSOP can assist you with your business needs, reach out to us today. Our team is ready to provide the guidance you need to navigate your entrepreneurial journey.
